Refund policy

Returns & Refunds

Because DRIPT syrups are a food product, we're unable to accept returns once an order has been dispatched. We hope you understand.

That said, we take full responsibility if something goes wrong on our end. If your order arrives damaged, leaking, or you've received the wrong item, we'll always put it right.

Just drop us an email at get@dript.uk within 48 hours of receiving your order with a photo of the issue and your order number, and we'll arrange a replacement or full refund - whichever you prefer.

If your order hasn't arrived within the expected timeframe, get in touch and we'll look into it straight away.

We're a small brand and we genuinely care about every order that goes out. If something's not right, please tell us.